Outsourcing
Take a look at some of the benefits of outsourcing your calls to us, a UK based contact centre. (more..)

Quality Staff
Fully trained quality inbound & outbound sales staff answering and making calls under your company name. Our customer service staff complete tasks such as requests for information, despatch and returns to an excellent standard.

Experience
15 years of successful ‘hands on’ call centre management experience.

Increasing Revenue
We have the ability to increase revenue by using proven sales techniques to offer your customers extra products in a none intrusive way.

Bespoke Database System
Using our  fully functional secure bespoke Mail Order Taking System (MOTS) database system we can process your orders  and either send back the orders to you for processing or process ourselves into your account. Our full bespoke reporting system showing calls taken, length of calls, products sold, stock available and is also capable of being merged into existing systems.

Range Of Services
Inbound response handling, outbound sales & marketing, order & payment processing, order fulfilment and customer care.